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FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Orders
Below are some of are common questions about orders
Can I apply a current promotion to a past order?
No, promotions cannot be applied retroactively. They are valid only for
orders placed during the specific timeframe of the promotion.
What happens if a promotion changes after I've seen it advertised?
While we strive to maintain consistency, we reserve the right to change
any aspect of a promotion. Any such changes will be communicated through
our official channels.
Products
Below are some common questions about our products
What’s the difference between the Deluxe and Cinema Editions?
The Cinema Edition offers an enhanced experience with exclusive entertainment features for just €1,500 more:
- Tablet Holder for hands-free streaming.
- MyMusic 2.0 Sound System for immersive audio.
- EasyTouch Control Panel for seamless operation.
- Cabinet RGB Lighting for a vibrant atmosphere.
Upgrade to the Cinema Edition and enjoy premium relaxation with unbeatable value.
What makes Wibespa hot tubs unique?
Wibespa hot tubs are crafted with European precision, modern design, and cutting-edge technology. Each spa delivers the perfect balance of comfort, energy efficiency, and durability, transforming your space into a personal wellness sanctuary.
How energy-efficient are Wibespa hot tubs?
Wibespa hot tubs feature Polyfoam insulation and reflective heat technology, minimizing energy loss and reducing operational costs. The thermal covers and durable shell construction ensure maximum energy efficiency, allowing year-round enjoyment while saving on energy bills.
How do I clean?
Depending on usage, every 1-2 weeks inspect the filter by taking it out of the housing and using a garden hose with a higher pressure nozzle to rinse the filter.
Every 1-3 months the water filter cartridge should be changed depending on your daily or moderate use.
You should change the water periodically according to the usage and water clarity. You can connect the garden to the chiller outtake hose that pushes cold water into the tub; but instead direct the old water to the nearest drain.
What warranty does Wibespa offer?
Wibespa stands by the quality of its products with the following warranties:
- 5-year warranty on the shell structure.
- 1-year warranty on leak-free plumbing.
Our warranties reflect our commitment to providing a durable and reliable spa experience.
How durable are Wibespa hot tubs?
Wibespa spas feature a reinforced shell structure with advanced materials for unmatched durability. The synthetic HorizontSide cabinets are UV-resistant, weatherproof, and maintenance-free—ensuring longevity without the hassle of traditional wood upkeep.